Returns and Refunds Policy
Returning Products
Returns are only permitted for items that are unopened and unused. Customers may initiate a return request within 20 days of receiving their products. Once the returns process is initiated, a prepaid returns label will be sent to you via email. To begin the return process, please use the form below to reach out regarding your return.
Damaged on Arrival
I am dedicated to ensuring that all products arrive in perfect condition. In the unlikely event that you receive a damaged item, kindly take photographs of the delivery and the affected products. Please use the form below to contact me, and I will request these photos in a follow-up email. I will quickly arrange a full refund for you. Once the refund process is underway, I encourage you to recycle any damaged items responsibly at home. Thank you for your commitment to environmental sustainability.